The Government Service Insurance System (GSIS) has disbursed a combined total of P413.4 billion covering 1.9 million approved loan applications under its Ginhawa Flex and Ginhawa Lite programs, GSIS President and General Manager Wick Veloso announced during the pension fund’s stakeholders’ dialogue held today at the Sequoia Hotel Manila Bay.
The dialogue, attended by key leaders and employees from government agencies and partner institutions, served as a platform for GSIS to report on its reforms and gather feedback directly from stakeholders.
According to Veloso, the Ginhawa Flex loan, GSIS’s flagship multi-purpose loan program launched in September 2023, has reached P401.19 billion in loan releases, approving 1,437,060 loan applications of members as of June 23, 2025. This loan allows members to borrow up to P5 million or 14 times their monthly salary, payable up to 15 years, depending on their paid premiums.
Meanwhile, the Ginhawa Lite program, which caters to smaller, emergency needs, has so far disbursed P12.247 billion to 408,656 members since its launch in October 2024. It offers loans from P5,000 to P50,000, payable in 6 to 24 months, with an interest rate of 6-7%—the same affordable rate as Ginhawa Flex. Both loans are available via the GSIS Touch mobile app.
“More than disbursements, these numbers represent real relief and support for public servants,” Veloso said. “Every reform we make, every service we improve, starts with listening to our members.”
Veloso also shared that 99 percent of GSIS transactions are now done online, powered by digital innovations such as the GSIS Touch mobile app, in-app facial recognition for pensioners, Digital GSIS ID, and Digital Hubs at branch offices. These initiatives have dramatically reduced processing times and eliminated long lines.
Other key updates include the streamlined process for the Ginhawa Max Loan Buyout, which now only requires a letter of intent from the head of agency. With no service fee, interest as low as 6-7, and repayment terms of up to 10 years, Ginhawa Max gives members a fresh start. Borrowers may take up to P5 million or 19 times their salary, whichever is lower, based on their paid premiums.
The housing programs were also highlighted, with more than 4,000 families securing homes through the Lease-With-Option-to-Buy Program and nearly 2,000 borrowers retaining their homes through the Housing Accounts Remedial and Condonation Program.
GSIS also continues to expand insurance coverage, now protecting over 130,000 public school buildings under its National Indemnity Insurance Program.
Also, during the event, the GSIS recognized government agencies that made the highest payments toward long-overdue social insurance premiums. It also featured talks from UP Manila Chancellor Dr. Michael Tee and Atty. Lillian Leslie Ortiz-David of the Credit Information Corporation, followed by an open forum.
“We’re not just offering convenience, we’re delivering real, practical ‘Ginhawa’ to every member. And we’ll keep doing better, because you continue to tell us how, ” Veloso stressed.
